About the Client
Our client is large, strength and health international company, regional banking service provider.
Strength means stability and health means dynamic environment for personal development potential, in a family atmosphere between company and client. In a team, combining historic continuity and vigour of young generation, we are bringing together the best in their field of endeavour - from talented IT staff through to top management.
About the Role
We are looking for experienced ServiceNow ITSM Specialist.
Responsibilities
-Be part of a dynamic team which continuously develops, extends, and improves the ServiceNow ITSM platform
-The internal ITIL processes are being continually adapted to fit our needs. The successful candidate will be expected to understand new requirements and be able to implement them in the platform
-Proactively find ways to increase efficiencies and improve the usability of our ServiceNow ITSM platform
-Be passionate about self-service and automation technologies and continuously develop your expertise in these areas
-Together with a specialized IT Process team, work into implementing KPIs and metrics in dashboards that help us with meaningful insights
-Work in agile self-driven teams and support our culture that expects high levels of performance with a strong teamwork ethic
Requirements
-Formal IT education and/or relevant work experience
-Good knowledge with some of the following technologies: IT Service Management, JSON/REST, ServiceNow, JavaScript, Webservices, CMDB and Linux
-Good experience with ServiceNow management is a prerequisite
-You understand the IT landscape and have knowledge in IT Service Management and frameworks such as ITIL and COBIT
-You have a solution-oriented mindset and continuously look for opportunities to improve processes and way of working
-You have a good command of English
Nice to Have Skills
n/a