About the Client
Our client is a provider of top-of-the-line medical solutions with innovative strength in diagnostic and therapeutic technologies, including information technology and system integration. therapies, medical IT solutions complemented with advice and service support. They deliver a comprehensive range of solutions - from prevention and early detection to diagnosis, treatment and patient care.
Company benefits:
Adjustable standing desk as a standard
MSDN license for each developer with prepaid access to AZURE
Free access to PLURALSIGHT – the WBT platform
Team building program - 2 days adventure offsite meeting for all employees every year, Christmas party, extra budget for team building events
Participation on world famous IT conferences like Microsoft IGNITE for best employees
Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)
Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
Health program (contracted wellness providers, sport centers, salary reimbursement in case of illness)
Retention program (work anniversary, life anniversary, additional pension plan, employee loans)
Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
About the Role
For our client we are looking for Solution Architect for ServiceNow, who will participate in the design and further development of the ServiceNow platform. In this role you will be responsible for the digitalization of processes in the group that go far beyond IT Service Management. You will play a key role in building solutions based on a variety of IT, employee and creator workflows from ServiceNow - always with a full focus on the user experience.
Responsibilities
- You will analyze requirements from business units and stakeholders to achieve the best possible solution in ServiceNow and develop the associated architecture
- You will drive projects to introduce new ServiceNow modules and creator workflows with the development of strategies and solutions to implement the requirements
- You will act as an interface between the business units and the international development team to ensure that requirements are understood, documented and translated into working solutions
- You will manage the product backlog, set priorities and ensure that the development team meets stakeholder requirements
- You will monitor the work of the development team and ensure that solutions are delivered on time and in accordance with customer requirements
- You will identify and implement process improvements to workflows within the team
Requirements
- You have a degree in (business) informatics or a related field.
- You have many years of professional experience in IT analysis and architecture with ServiceNow.
- You have extensive knowledge of the ServiceNow platform (core platform and AppEngine). Experience with CSM,ITBM/SPM,FSM is preferred.
- You have knowledge of ITIL and DevOps methodologies
- You have good experience with the implementation of ServiceNow best practices and process improvements
- Fluent English
- You have strong communication skills and can convey technical information to different stakeholders in an understandable way
- You enjoy working in a complex and global technology environment, driving change and taking responsibility
- Client is passionate about learning - you always strive for improvement and perfect quality and are willing to go the extra mile
Nice to Have Skills
- Fluent German