About the Client
Our client is a provider of IT solutions, systems, hardware and software services in banking sector. It operates data centres, bank systems, POS terminals and HW (servers and PC) and is responsible for development, implementation, support and servicing of banking software and its operations in Central and Eastern Europe.
About the Role
We are looking for a highly skilled ServiceNow expert with strong capabilities in integration architecture, platform engineering, and performance optimization. The ideal candidate combines deep technical expertise with a solid understanding of enterprise environments and governance requirements.
Responsibilities
- Design, implement, and maintain robust ServiceNow integrations and architecture standards, leveraging REST, SOAP, APIs, MID Server, OAuth/SSO, and LDAP
- Develop scalable platform solutions using IntegrationHub, Scoped Applications, and App Engine Studio, while ensuring alignment with enterprise architecture
- Manage platform lifecycle activities including upgrade, cloning, and release strategies to guarantee stable and compliant operations
- Implement and enforce security controls (ACLs) and ensure adherence to audit, risk, and compliance requirements
- Continuously optimize platform performance, scalability, and reliability, collaborating with architecture, security, and operations teams to deliver end-to-end solutions
Requirements
3–5+ years of ServiceNow experience in enterprise environments, with strong expertise in integration technologies and platform architecture design
Advanced JavaScript skills combined with hands-on experience in IntegrationHub, Scoped Applications, ACLs, and App Engine Studio
Solid understanding of security, compliance, audit requirements, and platform performance optimization and scalability best practices
Familiarity with AI-driven automation, intelligent agents, and modern integration patterns (e.g., MCP / agent-based architectures)
Nice to Have Skills
Relevant certifications such as CSA, CAD, and CIS–IntegrationHub, with experience in regulated industries (e.g., banking, insurance, or public sector) considered a strong advantage