3rd Level Technical Support and Cloud Engineer

Advertised Category: 
IT Service Management
Primárny skill: 
Application Administration
3rd level support
Ponúkaný plat: 
A competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 2000 gross per month for this full time position.

About the Client

Our client is a provider of IT solutions, systems, hardware and software services in banking sector. It operates data centres, bank systems, POS terminals and HW (servers and PC) and is responsible for development, implementation, support and servicing of banking software and its operations in Central and Eastern Europe.

About the Role

For our client we are looking for 3rd Level Technical Support with cloud engineering skills.


- Analyse and investigate incidents on technical level in cloud and on premise infrastructure
- Support developers in infrastructure architecture topics
- Read and analyse logs (Apache, Tomcat, custom) and correlate information in several logs using tools such as Kibana
- Support in setting up and maintaining monitoring of applications (Kibana, Prometheus, File Beats and more)
- See the “big picture” of the whole solution to be able to determine root causes
- Support in performance testing and analyse results to suggest software and infrastructure optimisation
- Do on call support rotation (1 week on call in 5 to 6 weeks)
- Create and maintain operational documentation.
- Support in the ongoing initiative to migrate on premise infrastructure to public cloud
- Optionally travel to support customers on-site in neighboring countries (once every two months)


- Experienced Linux user
- Understand Java Application servers / Standalone Java basic configuration
- Understand Messaging services/Concepts (MQ or AQ or JMS)
- Experience with any of Elastic Search, Kafka, Cassandra
- SQL basics
- AWS knowledge and experience

Other skills:
- Proficient in English and proactive communication
- Work independently and enjoy solving problems
- Open to work in a highly international environment
- Open to learn new skills
- Team-player

Nice to Have Skills


How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on tomas.textoris@sourcefirstinternational.com .
Naša misia

Našou misiou je ponúknuť množstvo pracovných ponúk kvalifikovaným kandidátom a naplniť očakávania klientov a potreby projektov. Rozhodli sme sa pôsobiť a získavať zdroje v krajinách východnej Európy.

Kontaktujte nás

Klariská 14, 811 03 Bratislava, Slovenská republika
Lidická 700/19, 602 00 Brno, Česká republika

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Tel: +421 903 427089
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