System Support Specialist (Skype for Business)

Advertised Category: 
IT Operations
Category Description: 
Information Technology\IT Service Management
Level: 
Permanent
Country: 
Czech Republic
City: 
Prague
Keywords: 
Skype for Business, Windows Server 2016, Active Directory, SCOM. networking and VoIP protocols, PowerShell, Microsoft Teams
Salary: 
n/a

About the Client

Our client is providing international courier, parcel, and express mail services. It is the world's largest logistics company operating around the world.

About the Role

- As a member of the Unified Communications & Collaboration Operations team you will maintain, develop, and support a very large global Skype for Business environment (200 000+ users) with associated appliances and endpoints.
- Every day activities will include technical support (incidents), operational tasks such as monitoring, disaster recovery and high availability testing, server patching, and other related technical and administrative tasks to ensure the platform is healthy and performing to expectations.
- You will also be encouraged to develop tools (such as Microsoft Powershell scripts) to minimize repetitive tasks, and learn and expand your capabilities to other technologies directly related to Skype for Business.

Responsibilities

The technologies involved:
- Skype for Business server and client as well as related Microsoft technologies
- Microsoft Teams
- Audiocodes gateways and SBCs, ARM
- IP phones – Audiocodes, Polycom VVX, Trio, and Group Series
- RPRM, and others

Requirements

Adequate experience to applied position
- Skype for Business - servers and clients
- Microsoft background: Windows Server 2012 R2, Active Directory, SCOM or / and SIP protocol and analysis of SIP traces, VoIP protocols
- TCP/IP basics, ability to make and analyze network monitor traces, understanding of basic networking protocols
- Attitude to learn new things

Nice to Have Skills

- Scripting and coding (e.g. PowerShell).
- Skype for Business or Microsoft Teams enterprise voice and voice routing
- Polycom and Audiocodes Skype for Business or Microsoft Teams desk phones
- Audiocodes products

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on stanislav.vrabel@sourcefirstinternational.com .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Phone: +421 903 427089
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