Support Specialist

Advertised Category: 
Networking
Linux/Unix
Category Description: 
Information Technology\Helpdesk & End User Support
Level: 
Permanent
Country: 
Slovakia
City: 
Bratislava
Keywords: 
Linux
TCP/IP
SSH
DHCP
NFS
Salary: 
Starting at 1800€/m. (depends on seniority of candidate)

About the Client

Your Weather Software Solution Provider
For more than 40 years we are helping meteorological services to get hold of their visions and make them real. Our mutual trust with our customers is helping us to be the best together. Our customers are becoming our friends, so we treat them that way too.

About the Role

We are looking for an experienced Support Specialist.

Responsibilities

-Provision of remote support for our client's customers with maintenance contract
-Proposing solution or workaround of the problem; determining root cause of problem and carrying out corrective action
-Cooperating with the developers, authors of the code, smart people with a lot to learn from who care about the customers
-Remote deployment of hotfixes on customer systems
-Remote update of our software on customer systems
-Advising end users in using our products

Requirements

-University or technical institute degree of 2nd level (Mgr., Ing. or equivalent) from a technical program is preferred
-Excellent command of Linux shell and tools (file manipulation, text processing and filtering)
-Very good command of spoken and written English
-Fair knowledge of TCP/IP and higher level protocols such as SSH, DHCP, NFS, HTTP
-Working knowledge of at least one of the following:
-Hardware installation (industry standard rack servers and equipment, cabling, server technologies)
-High-availability clustering based on open-source technologies (DRBD, Pacemaker, RedHat Cluster or similar)
-Network applications based on open-source technologies (firewall, mail server, fileserver, …)

Nice to Have Skills

-Computer training skills/experience
-Experience with satellite technology (installing, designing and maintaining)
-Business trip experience

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on tomas.simander@sourcefirstinternational.com .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Phone: +421 903 427089
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