Support Engineer

Advertised Category: 
Linux/Unix
Category Description: 
Application Administration
Information Technology\System Administration & Engineering
Level: 
Permanent
Country: 
Slovakia
City: 
Bratislava
Keywords: 
Linux/Unix
Salary: 
1300 EUR/m.

About the Client

Our client is a company specialized in developing a software that is responsible mostly for weather prediction and weather visualisation.

About the Role

For our client, we are looking for a new colleague to be in a role of a Support Engineer.

Responsibilities

Provision of remote support for customers with maintenance contract
Proposing solution or workaround of the problem; determining root cause of problem and carrying out corrective action
Cooperating with the developers, authors of the code, smart people with a lot to learn from who care about the customers
Remote deployment of hotfixes on customer systems
Remote update of our clients software on customer systems
Advising end users in using our clients products

Requirements

University or technical institute degree of 2nd level (Mgr., Ing. or equivalent) from a technical program is preferred
Excellent command of Linux shell and tools (file manipulation, text processing and filtering)
Very good command of spoken and written English
Fair knowledge of TCP/IP and higher level protocols such as SSH, DHCP, NFS, HTTP
Working knowledge of at least one of the following:
- hardware installation (industry standard rack servers and equipment, cabling, server technologies)
- high-availability clustering based on open-source technologies (DRBD, Pacemaker, RedHat Cluster or similar)
- network applications based on open-source technologies (firewall, mailserver, fileserver, …)

Nice to Have Skills

Computer training skills/experience
Experience with satellite technology (installing, designing and maintaining)
Business trip experience

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on robert.strakos@sourcefirstinternational.com .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Phone: +421 903 427089
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