About the Client
International laboratory diagnostic services provider
About the Role
We’re looking for a goal-oriented and innovative Growth Marketer energized by operating in a fast-moving organization which mission is to enhance people's health. The core objective is to maximize all growth opportunities for the DTC business across countries globally and close partnership with country teams.
The ideal candidate is a deeply analytical eager to build acquisition programs from scratch. In this role you will be expected to proactively dig into growth and optimization opportunities, launch and manage acquisition campaigns, define the strategic direction of the acquisition program, and communicate these learnings to all members of the DTC Business Units.
Responsibilities
Your responsibilities include growing the DTC platform via paid search, paid social, RTB, Affiliate Advertisements as well as organic search. You will make incremental changes, taking special notice of what channels got the most traction and what variables deliver the better results in terms of CTLV and ROAS. Agency experience is a big plus as we work with external providers to facilitate our Paid Media and SEO operations. You’ll also be responsible for determining the tracking setup to measure the above-mentioned performance properly.
- Define, execute and monitor the growth marketing strategies (SEO-Paid Advertising-Automation-Optimisation) to drive DTC revenue growth.
- Responsible for acquiring and engaging users across a variety of channels, working closely with the market-ing and product teams to find opportunities to scale and optimize.
- Scout and identify opportunities to drive efficiency on marketing channels to drive better returns and value to business performance.
- Develop, execute and scale performance campaigns, including SEM, Social Ads, etc. to drive high-quality traffic to our DTC platforms.
- Manage the development of creative assets (including static/video assets used for paid channels) by work-ing closely with the Creative team.
- Responsible for the CRO program to find and launch new experiments on a continuous basis to achieve a higher conversion, assuring sustainable CAC across all paid channels.
- Define the key growth metric and ensure the ecommerce platform has all the right tracking in place and advance the data setup further to allow for data driven performance marketing strategy.
- Constant testing of innovative new channels for customer acquisition and cost effective retention measures to balance growth on both new and existing buyers for the brand.com business
- Analyzing marketing data and user feedback (campaign results, conversion rates, traffic, etc.) share results/feedback, highlight best practices, provide new ideas and to help shape future marketing strategies.
- Work closely with different teams (product, marketing and local eShop managers) to provide recommendations (Technical/On Page SEO, Content, etc.) that will be shared across e-Commerce platforms.
- Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand.
- Liaising with all members of the DTC Central team and local eShop managers to discuss monthly targets and plans. Ongoing management of digital agencies, ad platforms and external partners.
- Partner with DTC BU Director to ensure sales forecasts are accurate and budgets and revenue targets align with our financial model
Aside from being a paid media expert this person needs to embrace and breath conversion rate optimization. The goal is to launch a continuous CRO program for our eShop platforms to evolve our conversion rate on a weekly basis through integrated CRO tools and data analysis. The person will be responsible of driving working in collaboration with the central DTC team and countries eShop managers, on an ongoing basis.
Requirements
- 5+ years’ experience in growth marketing/growth hacking.
- Knowledge of various digital marketing platforms and online sales strategies to conduct conversion optimization and digital sales.
- Data-driven and highly analytical.
- The ability to develop comprehensive, data-driven marketing plans across multiple geographies synthesizing complex ideas into actionable recommendations.
- Having the ability to multi-task, prioritize and successfully meet several deadlines at once while maintaining attention to detail.
- Exceptional relationship skills, with the ability to leverage influence to gain agreement and to get tasks accomplished.
- Capable of getting the growth process right - come up with opportunities, guard focus, make sure we're learning & iterating fast.
- Ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and keep complex projects moving forward.
- Experience working cross-functionally and cross country, is a big plus in the role.
- You're hands-on, able to pick things up quickly and execute independently (we do!).
- Excellent written and verbal communication (English is mandatory and French and/or Spanish is a plus).
- Fluent English
Nice to Have Skills
n/a