MS Teams Subject Matter Expert (SME)

Advertised Category: 
Other
Category Description: 
Application Administration
Level: 
Permanent
Country: 
Slovakia
City: 
Bratislava
remote
Keywords: 
MS Teams
Salary: 
Minimal monthly salary offer is 2 500 EUR Gross. Final salary would depend on your experience and competences. 

About the Client

Our client is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Its customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

About the Role

- Serve as the subject matter expert for Microsoft O365 Teams and associated Telephony and Meeting services
- Maintain and demonstrate a high level of awareness and understanding of industry trends and service evolutions, including Microsoft developments and functionality pipelines
- Leading the assessment of Teams Releases on the Operational Environment and contributing to operational release management governance

Responsibilities

- Identify opportunities for Service Improvement and lead their implementation
- Provide advice on Project integrations involving the Microsoft Teams application
- Provide expert advice and guidance on new projects, contribute to the design, planning and execution of new functionality and integrations 
- Create implementation and integration strategies, provide the high-level strategic vision, and collaborate with other stakeholders on implementation
- Provide advice and guidance on operational issues, end user incident support on complex issues
- Responsible for relevant Technical and end user documentation to be up to date and maintained
- Contribute to the measurement and monitoring activities for the Teams application
- Be an advocate for the Microsoft Teams Application assisting with activities to drive adoption and make full use of the applications functionality
- Communicate clearly across all divisions to employees at all levels
- Work closely with teammates to ensure timely delivery of project goals

Requirements

- MS-700 Teams Administration Certification
- English speaking proficiency
- Deep understanding of M365 Teams environment and technologies including
- Experience of running Microsoft Teams in an enterprise environment
- Expert Knowledge of Microsoft Teams admin procedures, configurations, tools, processes, and operations
- Ability to troubleshoot and resolve Microsoft Teams service and performance issues
- Ability to consult and advise on Microsoft Teams related change and project activities
- Good understanding of underlying M365/Azure architecture and design principles
- Good working knowledge of Mobility/EMS interfaces with M365 services
- Knowledge of M365 Security and Identity requirements and integrations
- Experience of working with Microsoft as a key vendor
- Ability to operate using consulting and influencing skills, and able to communicate IT related concepts to a broad range of technical and non-technical staff

Nice to Have Skills

- ITIL 4 fundamentals an advantage

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on tomas.tomlein@sourcefirstinternational.com .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Phone: +421 903 427089
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