Microsoft Office 365 Subject Matter Expert (SME)

Advertised Category: 
Category Description: 
Application Administration
M365, O365
Minimal monthly salary offer is 2 400 EUR Gross. Final salary would depend on your experience and competences.

About the Client

Our client is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Its customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.

About the Role

As a Microsoft Office 365 SME your main responsibilities will be provide subject matter expertise in the deployment and support of the Enterprise Collaboration Infrastructure Services. Provide SME services for the core M365 service including O365 and Office applications for example Microsoft Exchange Online, Microsoft Teams Collaboration Suite and SharePoint Online services.


- Architect, design, implement, and manage Office 365 Security and Compliance Center, including configuring and deploying Data Loss Prevention (DLP), Records Management and Retention, e-Discovery, and Threat management
- Providing technical input, guidance, and advice in support of the existing and future Zurich M365 services
- Supports business and transformation projects, providing advice and guidance
- Provides technical inputs into Change Management and MIM (Major Incident Management) processes
- Provide single focus point for specific IT responsibilities for M365 to advise on and resolve questions, issues and escalations related to the service performance
- Provide expertise on specific IT responsibilities contributing to projects, service enhancements, new services, and commercials
- Responds to Audit and other Compliance activities
- Acts as approver for all O365 Tenant changes
- Implementation and maintenance of global standards for processes, toolsets, and methodologies
- Ensure group standards and policies are met while delivering to local business requirements
- Management and oversight of relevant governance boards
- Collaborate with the Architects, develops the service strategy and roadmap


As a Microsoft Office 365 SME your skills and qualifications will ideally include:
- 7 years’ experience in Information Technology industry with at least 4 in a supervisory or expert IT role
- University Degree or equivalent or specific relevant working experience
- ITIL fundamentals
- Analytical and problem-solving skills
- Deep understanding of M365 environments and technologies including generic M365 aspects with knowledge of key products such as Exchange, SharePoint, Teams, M365 Apps, EMS and preferably Dynamics 365, Power Platform, and Intune
- Expert knowledge of PowerShell scripting
- Expert Knowledge of M365 Admin Centres, configurations, tools, processes, and operations
- Ability to troubleshoot and resolve M365 service and performance issues
- Ability to consult and advise on M365 related change and project activities
- Experience of M365 project and major change activity such as version upgrades, operational fixes, and rollouts
- Good understanding of underlying M365/Azure architecture and design principles
- Good working knowledge of Mobility/EMS interfaces with M365 services
- Excellent knowledge of M365 Security and Identity requirements and integrations
- Experience of working with Microsoft as a key vendor
- Awareness of legislation and statutory requirements especially relating to IT security and data protection in locations in which Zurich operates
- Execution – Can demonstrate a track record of consistent delivery
- Self-driven personality and willing to learn new products and services
- Proficiency in written and spoken English

Nice to Have Skills


How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic Phone: +421 903 427089
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