Identity and Access Management (IAM) Ops Engineer

Advertised Category: 
Database Administration
Category Description: 
Information Technology\System Administration & Engineering
Czech Republic
IAM administration
ops identity

About the Client

Our client is a leading European specialized retail company in the field of electrical and telecommunications services and services.

About the Role

You will be part of Nordics IAM team, which has been created to extend IT Infrastructure Shared Services function of Dixons Carphone CoE. As Brno infrastructure team is expanding its responsibility to take new responsibilities in Nordics business area, we are looking for an Identity and Access Management (IAM) Ops Engineer who will be primary responsible for the maintenance & support Nordics IAM solution and will be also involved within IAM roadmap definition and delivery of IAM improvement programme.


What will you do?
- Follow-up of daily operations for IAM team.
- Collaboration with Solution Architects, developers and partners to ensure roadmap is followed and platforms are correctly sized, secured & operational.
- Lead and perform upgrades and performance improvements.
- Coordination & cooperation in the Next-Gen-Operations team to ensure that all tasks are well planned and carried out without unforeseen impact on other systems or components in our architecture.
- Coordination & cooperation with operational partners.
- Cooperation with helpdesk (fixit) to ensure support tickets are followed up and resolved in the best way.
- Periodical reviews of system usage/scaling & restore tests.
- Periodical meetings with vendors/suppliers to follow up operational status, roadmap and support.
- Supporting the business needs on an operational level (system configuration/support).
- Performance testing and preparations for major events (such as Black Friday and peak seasons).

What can you achieve in our team?
- You will be part of team working on administration of Identity and Access Management system for IT digital services driving new retail business in Nordic region.
- You will play an active role in projects as identity advisor and IDM specialist (ops, identity, security).
- You’re welcome to gain our strong experience with unified security model & principles.


- Technical skills with modern standardized platforms (Windows, Linux, Azure)
- IAM platform run on Linux, so Linux management skills are mandatory. (RHEL)
- Future roadmap include tomcat, docker and kubernetes. Will be mandatory to learn these.
- Ability to troubleshoot issues across multiple systems/platforms.
- Ability to cooperate and support colleagues/partners on issues outside of previous experience/knowledge to elevate skills.
- Good communication skills, both within IT and with business representatives.
- Ability to take initiative.
- Structured and effective.
- Very well written and spoken command of English.
- Team player

Nice to Have Skills

Good all-round IT knowledge (OS, platform, network, services, APIs, database).
Experience with system setup, maintenance and support.
Knowledge of Retail Systems preferred (Stores, Online, Customer Center).

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic Phone: +421 903 427089
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