About the Client
Our client is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Its customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations.
About the Role
We are looking for a SAM Lead to run Software Asset Management operations with an objective to optimise software contract spend, manage compliance, analyse data, draw the relevant conclusions and then work with others to implement opportunities or remediate risks. This is a challenging role, requiring a broad understanding of IT technology, service management processes and the ability to collaborate with many different stakeholder groups within the company. GTO Software Asset Management comprises of an international team of SAM experts in four countries, managing a multi-million-dollar software portfolio and helping other IT stakeholders to achieve their objectives. This is a perfect opportunity for someone who would like to work at a groupwide level in defining and implementing 'Best Practice' methodologies related to SAM service.
-Provide forward looking direction for SAM specialists and ensure that SAM operation services are provided in an effective and efficient manner
-Manage budget, provide transparency of costs for SW contracts and assure fair allocation of charges to BUs and Service owners based on software usage
-Oversee the management of contractual agreements, proactively identify and drive initiatives to achieve savings, developing best practices and processes, to continuously improve software asset management service and to ensure compliance with budget and contractual requirements
-Identify necessary changes and play key role in the complex software contract negotiations, manage demand and contract updates, liaise with external vendors, legal, contract and sourcing teams
-Provide consulting advice and recommendations as SAM subject matter expert for IT projects and ensure that software and hardware solutions are optimised from cost and compliance standpoint
-Continuous alignment with the Product Owner, Engineering and Operations functions with the cyclical development of an iterative cloud road map to plan for ongoing changes to services\platforms as technologies emerge and new features are requested by users
-Establish mechanism for internal customers to provide feedback on cloud services
-7+ years of experience in developing and implementing asset management tools, frameworks and governance of which 3+ years in direct ownership of SAM service delivery
-Fluent spoken and written English. Knowledge of German is an advantage but not necessary
-Strong attention to detail, ability to process data and work in a complex global organisational environment.
-Personal and professional accountability, ability to deliver through others, can demonstrate a high work ethic and committed to doing the right thing, curious, willing and able to offer a different perspective with a genuine focus on solution and the confidence to make it happen
Nice to Have Skills
-CSAM or any other accreditation in SAM discipline