Head IT Operations

Advertised Category: 
Business Consulting
IT Service Management
Category Description: 
Information Technology\IT Management
Information Technology\System Administration & Engineering
IT Operations
Minimum base salary for this job from 2700 EUR gross/month. The offer to you may be higher based on your skills and experience and will include additional rewards and benefits.

About the Client

Become a part of a growing and dynamic entrepreneurial team. You will work for a start-up unit, established to provide innovative protection solutions directly to consumers. Our team delivers the coordination, infrastructure and competences that are key to driving forward this new business; working closely with our partners and clients. Our mission is to reduce the protection gap by simplifying life insurance and making it more accessible to people. Our motto is "now life is easier for everyone". For us this means making life insurance easier to sell, to buy and to trust.

About the Role

As a Head of IT Operations, you will have a seldom and exciting opportunity to lead a diverse and committed team. This mission critical role requires you to unleash your creativity and constantly stay on top of technology development.


You will report directly to the Chief Technology Officer and have the following responsibilities:
Define and deliver our IT Operations strategy in close alignment with the technology team as well as various business partners to deliver outstanding client service
Ensure high degree of automation of our continuous integration & continuous development pipeline
Monitor and ensure availability, performance and security of our applications and take corrective actions to identify and handle incidents and restore our target values
Evolve the team structure in line with business growth and ensure talent development across different roles
Lead cloud oversight methodology in orchestration with Information Security, Compliance, Legal and Risk Management to ensure that all cloud-related operational risks are within risk appetite, legal and regulatory constraints


You have a track record of being responsible for the IT Operations function
You have hands on experience with leading a team in charge of Amazon Web Services, DevOps, Release Management and ITIL
You are proficient in IT Security in a cloud context and you are comfortable with operating in a regulated industry
You obtained a university degree in IT or similar with excellent scores
You have a passion and self-motivation for creating something new and take on meaningful business problems
You think strategically and tackle problems with a can-do and hands-on attitude
You are passionate about creating impact to people life's and have basic knowledge about insurance products
You enjoy delivering outstanding client service and understand the trade-offs of the technical solutions vs. the business challenges
You are a strong communicator able to effectively convey complex concepts
You care about interpersonal communication, you enjoy collaborating in an international and dynamic environment, you are able to navigate a matrix organization
You easily explain technical topics to a non-technical person, you avoid jargon to ensure you are understood
You are proficient in English and in another European language

Nice to Have Skills


How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on michal.markovic@sourcefirstinternational.com .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Phone: +421 903 427089
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