Genesys Consultant

Advertised Category: 
ERP & CRM Applications
Category Description: 
Information Technology\Analysis - Technical
Level: 
Permanent
Country: 
Slovakia
City: 
Prague/Brno
Keywords: 
Genesys, Contact Centre
Salary: 
n/a

About the Client

Our client is Czech IT centre, providing services and IT development for financial and banking sector around Middle and East Europe, Russia and Asia.

About the Role

We are seeking to fill the position of Genesys Consultant within our Competency Center.

Responsibilities

Your key initiatives as consultant will be realized in your ability to acutely define business needs, bring them into fruition and ensuring that they are stable. Designing architectures to guide business into the future, by ensuring that growth is anticipated and our solutions are utilized to full potential. Key to this role is a person that thinks out-of-the-box, and has the mindset for innovation.

Requirements

• Genesys Framework & Reporting
• Genesys SIP Server

Personal Skills:
• Very good communication skills
• Ability to define and drive priorities
• Ability to communicate at an Executive level
• Creative problem solving, result oriented.
• Ability to cooperate and take solution lead in multi-vendor teams.
• Fluent English, oral and written.

Nice to Have Skills

• OCS, GVP, Info-Mart, Genesys WFM, GIR, Oracle/MS SQL Skills, Cassandra, Appache
• DBA / Virtualization / Scripting

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on michal.markovic@sourcefirstinternational.com .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Phone: +421 903 427089
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