Chapter Lead Operations

Advertised Category: 
IT Operations
Category Description: 
Information Technology\IT Management
Information Technology\Middleware DevOps
IT Operations
Team management
The minimum gross monthly base salary for this role is 3500 EUR full time. The final offer to you will be set up fairly, considering the skills and experience that you bring. You can look forward to extra rewards and benefits including an attractive perfo

About the Client

Our client is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. They anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

About the Role

This role leads newly established agile chapter Operations, responsible for operations and L2/L3 support for our applications and systems. You will take charge of improving agility and maturity in this area and drive adoption of DevOps practices, tools and automation. You will have the opportunity to influence this setup based on your experience.


Coach and mentor chapter members, support their professional career and skill development
Develop and drive technology strategy, methods and practices in your area, actively contributing to the organization's strategy and objectives
Drive an improvement in Security Solutions' capability to deliver changes at high quality and high speed through Improved release management deployment practices and automation
Chapter coordinates and facilitates L3 support and 24/7 on-call support for critical incident


Higher education degree (M.Sc. preferred) in Computer Science, Engineering, Mathematics or other applicable field
5+ years of software engineering experience including IT operations and managing a team
Experience with agile software development methodologies (e.g. Scrum, Kanban), CI/CD processes and DevOps
Hands-on experience in programming and/or scripting ideally in context of professional software development
Work independently and can handle pressure
Navigate ambiguity and think practically, balancing business and technical needs
Committed to work in a decentralized team
English B2+ daily basis communication

Nice to Have Skills

Understanding of technology solutions for information security and IAM
Hands-on experience managing infrastructure in cloud environments and using automation, configuration management and provisioning tools (e.g. Terraform, Puppet)
Knowledge of containerization technologies (e.g. Docker, Kubernetes)
Proficiency in SQL, web applications, Linux system administration
Experience with cloud technologies (public, private, hybrid)
Experience with specific monitoring and operation tools (e.g. ELK stack, Azure App Insights, ..)
Proficiency in ITIL or similar methods

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic Phone: +421 903 427089
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