Application Support Specialist

Advertised Category: 
Linux/Unix
Category Description: 
Information Technology\Application Administration 
Level: 
Permanent
Country: 
Slovakia
City: 
Banska Bystrica
Keywords: 
linux, unix, zabbix, jira, AWS, administration, support
Salary: 
Minimum monthly guaranteed salary: 1500 EUR gross + additional reimbursements. Specific job offer will be depending on the offered job level, your professional and technical skills and knowledge, education and work experience.

About the Client

Our client is focused on providing fast, accurate, interoperable and sensor independent fingerprint recognition software for incorporation into final biometric applications. Their components offer exceptional performance perfectly suitable for both, high-end and low-cost biometric applications.

About the Role

- technical support of our core biometric software product running on customer's production environments
- remote support of key customers from our offices
- traveling to Saudi Arabia is required - regular rotations with other team members to support our key customer on-site
- monitor, manage and resolve technical problems/incidents recorded in the ticketing system
- analysis and specification of customer’s needs
- implementation of changes/patches in customer environments
- minimize unplanned downtimes in customer environments
- close internal cooperation with delivery, consulting and SW engineering teams in order to achieve high quality services
- work in a dynamic environment of world's leading company in biometric SW solutions
 

Responsibilities

- previous experience with Application/OS Support or System Administration
- advanced spoken and written command of English language
- proactive attitude to problem solving, strong analytical skills
- responsibility and orientation on detail, ability to work independently
- willingness to learn and develop new skills, flexibility
- team player, open to work in a highly international environment
- willingness to travel abroad - spending 30% of working time on site on client's premises in Saudi Arabia
- willingness to participate in 24/7 on call support rotations

Requirements

- Unix/Linux administration skills or Windows administration skills with willingness to learn GNU/Linux.
- experience with service desk tools
- ability to read and understand logs
- knowledge of one or more of the following domains is an advantage: IP networking & troubleshooting, database administration, scripting, web application support, messaging services, log management systems (Elastic Search, Kibana...)

Nice to Have Skills

n/a

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on oliver.zbranek@sourcefirstinternational.com .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Phone: +421 903 427089
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