3rd Level Technical Support and Cloud Engineer

Advertised Category: 
Linux/Unix
Cloud
IT Service Management
Category Description: 
Application Administration
Level: 
Permanent
Country: 
Slovakia
City: 
Bratislava
Keywords: 
3rd level support
Cloud
apache
Tomcat
Linux
Salary: 
A competitive and performance-related salary dependent on your professional and personal qualifications is granted - we are obliged by law to quote the minimum wage of EUR 2000 gross per month for this full time position.

About the Client

Our client is a provider of IT solutions, systems, hardware and software services in banking sector. It operates data centres, bank systems, POS terminals and HW (servers and PC) and is responsible for development, implementation, support and servicing of banking software and its operations in Central and Eastern Europe.

About the Role

For our client we are looking for 3rd Level Technical Support with cloud engineering skills.

Responsibilities

- Analyse and investigate incidents on technical level in cloud and on premise infrastructure
- Support developers in infrastructure architecture topics
- Read and analyse logs (Apache, Tomcat, custom) and correlate information in several logs using tools such as Kibana
- Support in setting up and maintaining monitoring of applications (Kibana, Prometheus, File Beats and more)
- See the “big picture” of the whole solution to be able to determine root causes
- Support in performance testing and analyse results to suggest software and infrastructure optimisation
- Do on call support rotation (1 week on call in 5 to 6 weeks)
- Create and maintain operational documentation.
- Support in the ongoing initiative to migrate on premise infrastructure to public cloud
- Optionally travel to support customers on-site in neighboring countries (once every two months)

Requirements

- Experienced Linux user
- Understand Java Application servers / Standalone Java basic configuration
- Understand HTTP/HTTPS, RESTFul API (JSON)
- Understand Messaging services/Concepts (MQ or AQ or JMS)
- Experience with any of Elastic Search, Kafka, Cassandra
- SQL basics
- AWS knowledge and experience

Other skills:
- Proficient in English and proactive communication
- Work independently and enjoy solving problems
- Open to work in a highly international environment
- Open to learn new skills
- Team-player

Nice to Have Skills

n/a

How to apply
In case of your interest to apply for this position, please, send us your curriculum vitae in English language on tomas.textoris@sourcefirstinternational.com .
Mission statement

Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.

Contact us

Klariská 14, 811 03 Bratislava, Slovakia
Lidická 700/19, 602 00 Brno, Czech Republic

www.sourcefirstinternational.com jobs@sourcefirstinternational.com Phone: +421 903 427089
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